Shipping and Returns for Canada

Notice: This shipping policy applies to orders placed in our Canadian store for products shipped withing Canada.

Because we stock all of our items, all orders are usually processed and shipped within 3-5 business days. In many cases, your items will even ship the next day! We are also upfront about our shipping costs. Our shipping cost is determined by weight and covers our average cost to reach you. We treat every item you purchase as if it were our own and we take extreme care in packaging each order.

Shipping:

All items are shipped from our Toronto warehouse.

Generally, shipments ship via Canadian Post which can take between 5 and 7 business days for delivery within the United States. For faster shipping contact https://shopca.gear-blocks.com/contact/

(will reply within 48 hours, but usually sooner)

Shipments over CAD$100 shipped within Canada will ship for free.

Note: The following shipping tables apply only to shipments within Canada. For ordering outside Canada visit our home page.

Flat Rate Shipping Charges within United states for orders under $65

WeightShipping Cost
0 to 1lbsCAD$ 15
1 to 10lbsCAD$ 25
10 to 30lbsCAD$ 50

Rules & Exceptions

  • The delivery times for standard delivery are approximate. Because we carry all of our products in stock, we will make every effort to ship out your order the following business day.
  • During severe weather conditions or other natural disasters, delivery times may be delayed.
  • Note that the shipping times listed above do not take into account national holidays. Because we can not make shipments when the United States Postal Service is closed, please adjust the above times accordingly when the post office is shut down
  • Delivery dates apply to orders shipping within the 48 contiguous United States only. Orders shipping to Alaska, U.S. territories, or international destinations may take up to an additional 5 business days.
  • Delivery times may be affected by events such as strikes

Rates For Expedited Shipping:

Contact for expedited shipping. We will create a custom order for you.

Domestic No-hassle Return Policy (USA Domestic Orders)

At GearBlocks, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a refund. Please contact us within 30 days of placing your order to obtain a return authorization number.

Contact us at https://shopca.gear-blocks.com/contact/

Provide:

  • Name
  • Order number
  • Reason for return
  • Size and weight of return items to be used for return shipping

We will not accept any returns without a return authorization number.

Return of Items

Physical items must be in saleable condition. Stickers, labels and packaging should be in like new condition. Once a return is authorized, we will issue the return instructions to the customer. Write the RMA# on the outside of the package. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.

Refund Policy

refunds will be issued back to the credit card or bank account used to place the order.

When authorized goods are returned and received in saleable condition:

refund = price of items + paid_shipping + taxes – outbound shipping – return shipping – transaction fees

Allow 2-3 business days to issue once goods are recieved.

When authorized on a no goods returned:

refund = price of items + paid_shipping + taxes – outbound shipping – transaction fees

Allow 2-3 business days from authorization.

Change of mind:

Sometimes the customer has a change of mind before item has been shipped.

refund = price of items + taxes – transaction fees

Allow 2-3 business days from authorization.

ACH or Wire Transfer:

When ACH or wire transfer is used there will be a $40 processing fee.

refund-wire-ach = refund – $40

Allow 5 business days from authorization.

Return to Sender – Incorrect or Incomplete Address

If a package is returned to GearBlocks due to an incorrectly entered or incomplete address, failed forwarding, or other delivery complications, the customer may repurchase shipping to have the order resent. Once the returned package is received, GearBlocks will notify the customer, prepare a new shipping label, and repack the order if necessary before reshipping the goods.

Lost Packages

In rare instances, packages may be lost in transit through no fault of the customer or GearBlocks. When this occurs, GearBlocks will issue a replacement shipment once the items are back in stock and available. In the meantime, GearBlocks reserves the right to file a lost package claim with the shipping carrier.

Processing Times
Because we stock all of our own inventory, all orders are usually processed and shipped within 3-5 business days, however may take up to 7 business days.

Note: Processing time does not include shipping transit time.

International orders outside of Canada

For orders in the US visit us at shop.gear-blocks.com

For orders in the UK and EU countries visit GearBlocks.at

For orders in Australia visit our shop gearblocks.com.au

For other countries a custom order may be requested.

On international orders the recipient may need to pay additional fees such as government charges, brokerage charges, and VAT and others before the package can be delivered. We request a phone number to provide to the shipping service provider to facilitate the package delivery.

International Shipping Request

International Shipping Request

Duties, taxes and brokerage fees
GearBlocks is not responsible for any duties, taxes and brokerage fees associated with the shipment. These costs are the sole responsibility of the customer.